Accessibilty Plan

The intent of this Accessibility Plan is to present A.O. Smith Enterprise Ltd.’s commitment to reaching compliance under the Accessibility for Ontarians with Disabilities Act (AODA) and the Integrated Accessibility Standards Regulation’s (IASR) three key areas: Customer Service, Information & Communication, and Employment. Alternative options to view this information can be made upon request. Additionally, all the policies and procedures mentioned in the plan can be made available upon request.

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Commercial Products
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Our Location

A. O. Smith Enterprises Ltd.
599 Hill Street West
Fergus, Ontario, Canada N1M 2X1
T 1.888.479.8324
F 519.787.5500

Hours of Operation

Technical Support
Monday to Friday 8:00 am to 5:00 pm EST

Warranty Validations
Monday to Sunday 8:00 am to 5:00 pm EST

Customer Service
Monday to Friday 7:00 am to 5:00 pm EST